The team at Motor Werke are a knowledgeable, detailed-oriented, and courteous group of automotive professionals. I would highly recommend them to work on any make or model of vehicle (foreign or domestic), no matter the age, or the condition that they are in. They will diagnose the problem, and will explain it to you in a manner that even the least mechanically-inclined person can understand. They are very transparent in what they do, and represent a superior level of customer service and quality, as compared to any experience that I have had at the service departments of traditional dealerships. It is important not confuse their high-end shop and the level of service they provide, with being expensive or over-priced. That is, in no way, the case. They offer a great value proposition, and I will definitely be taking my vehicle there for now on!
I so appreciate Chris and staff's attention to detail. If you have a high performance car, take it to MotorWerke. You won't be disappointed. The shop is immaculate and it is the first shop ever (and I have been to lots of great ones) that keeps all of the old parts for you to see and provides a thorough explanation of the repair. Their estimates rarely exceed the bill so you will always know what you are dealing with. HIGHLY recommended.
Customer service was exceptional across the board, from reception to technicians to interactions with Chris, the owner. I was charged what I was quoted and I was thoroughly walked through the repair -- plus my car had been cleaned inside and out, nice touch. These guys are about every detail, including their marketing assets.