My experience was amazing! I got a call from Mary Ann a few minutes before closing about a truck I was interested in. I had a few questions and instead of rushing me or telling me to call back the next day, she and Lisa stayed late just for me. I ran into a few delays on my way there and was even later than expected. Mary Ann and Lisa both stayed over an hour past close just to deal with me. My truck was ready exactly when promised along with another once over with Mary Ann just to address any questions I may have. I am beyond satisfied with my overall experience.
Too long of an incident to explain, but over the course of almost 4 months, Hannah Peixoto has been hands down the most helpful and patient person in regards to helping me with my situation. Never once did it feel like I was bothering her when I asked questions or when I asked her for updates on the situation. She is a financial services manager with absolute class and professionalism.
My Jeep rolled over 100 000K and needed service, and I need all new brakes too. Mike in the service department was super friendly and understood my all concerns. They awe super fast and maintained my Jeep in excellent condition. They're awesome!
Narrowed down what I was looking for and went to see Mary Lynn at Grimsby Chrsyler. I drove from Toronto and from the time I walked in she made sure I was comfortable and was able to answer all my questions. I picked up the vehicle a week later and am very happy with the purchase and overall experience at Grimsby Chrysler. Good dealership that takes away the headaches of car buying by putting the customer needs first.
Great service and a sweet coffee machine. Mike Fox knows your vehicle inside and out and will always give you an honest straight up answer to any issues that you are having mechanically. The staff know their customers by name, and make your experience as laid back ad possible.