I just finished having the first service of my new truck performed here and I am very happy with the service. Staff are friendly and willing to go the extra mile to be helpful. Kudos to the team!
I went to Grimsby Chrysler based on a referral by someone whose entire family purchased all their Jeeps and Rams there. I bought my first ever brand new vehicle, a 2019 Jeep Rubicon. When I discovered a rattle they promptly got me in there, went for a test ride with me, and in less than an hour, the technician, Tyler re-balanced the tires, and diagnosed, and resolved the rattle. They made it simple, easy, and more importantly, stress free. The atmosphere is definitely not the stereotypical high pressure, get ‘em in and out dealership. I’d recommend Grimsby Chrysler to anyone looking to purchase a Jeep, Ram, or any other vehicle.
Lou the salesman, was excellent and honest. Very patient took time to show me details and a see lots of questions. The finance ladies were very polite and knowledgeable. It was a great experience. I love my new vehicle.
This dealership knows how to take care of their customers! Their was an incident and everyone at this dealership went above and beyond to make it right! I will absolutely continue to keep my business here in the future and will gladly refer all friends and family! You can come here with confidence knowing everything is taken care of and they will look after you.
The customer service has been awesome here from the day I bought my truck to today when it went in for service. This dealership is 40 min from my house and we have a dodge dealership 5 minutes away but I will drive to this location every time because they are so much easier to deal with!!